Overcoming Self Doubt and Finding JOY in Self….

I confess – at times, I have been overcautious and self-limiting because of self-doubt. I didn’t name it for many years and I certainly would never speak of it, but I know it’s held me back. I am in excellent company though as I have often read that self-doubt can be more acute for high achievers – and of course for any of us that battle that streak of perfectionism.

Aristotle famously wrote, “The more you know, the more you realize you don’t know.” I often reflect upon this, as it is a recurring theme in my professional life, and have decided this is a good thing – retaining a focus on learning and development keeps us current, curious and expanding the boundaries.

I often work with clients experiencing self-doubt. These days there is even a term for the worst of it – Imposter Syndrome. It can be defined as a collection of feelings of inadequacy that persist despite evident success. ‘Imposters’ suffer from chronic self-doubt and a sense of intellectual fraudulence that override any feelings of success or external proof of their competence. They seem unable to internalize their accomplishments; however successful they are in their field. High achieving, highly successful people often suffer, so imposter syndrome doesn’t equate with low self-esteem or a lack of self-confidence. In fact, some researchers have linked it with perfectionism, especially in women and among academics.

It makes me feel a whole lot better to understand this definition – as I hope it does for anyone reading this and identifying with the feelings. I have managed my self-doubt successfully over the years and continue to do so – although I confess, it never goes away. Here are a few tips, leading lights and great practices:

1. We are human beings and we are not perfect

In my practice and my self-practice, I have embraced the work of Dr Kristin Neff who writes with kindness and compassion:

You may try to change in ways that allow you to be healthier and happier, but this is done because you care about yourself, not because you are worthless or unacceptable as you are. Perhaps most importantly, having compassion for yourself means that you honor and accept your humanness. Things will not always go the way you want them to. You will encounter frustrations, losses will occur, you will make mistakes, bump up against your limitations, fall short of your ideals. This is the human condition, a reality shared by all of us. The more you open your heart to this reality instead of constantly fighting against it, the more you will be able to feel compassion for yourself and all your fellow humans in the experience of life.

https://self-compassion.org/

2. Discomfort is the price of admission to a meaningful life

This brilliant truth was spoken by Harvard psychologist, Susan David Ph.D. In her work about ‘emotional agility’ Susan tells us that ‘tough emotions are part of our contract with life’. Acknowledging them, accepting them, experiencing them gives us data from which we can make sense of what’s happening to us or around us and take values aligned action. Emotions are data not directions!

https://www.susandavid.com/

3. Let go of who you think you’re supposed to be and embrace who you are

Brene Brown Ph.D. tells its best. The greatest challenge for most of us is believing that we are worthy NOW; right this minute. Worthiness doesn’t have prerequisites!

“Vulnerability is not weakness, and the uncertainty, risk, and emotional exposure we face every day are not optional. Our only choice is a question of engagement. Our willingness to own and engage with our vulnerability determines the depth of our courage and the clarity of our purpose; the level to which we protect ourselves from being vulnerable is a measure of our fear and disconnection.”

https://brenebrown.com/

4. Don’t believe everything you tell yourself

Beyond Blue tell us that everyone has an inner critic who says in a hundred different ways, “you’re not good enough”. The critic is fed by negative messages society sends you about who you ‘need’ to be in order to be worthy, smart, successful, rich, attractive, popular.

The critic can be especially loud in people experiencing anxiety or depression. Turning against yourself is one of the cruelest features of these conditions.

Silencing your critic is difficult to do because it’s probably been with you since childhood. But the benefits of starting a kinder relationship with yourself can be life changing.

Here are six things to remind yourself when your critic is giving you a hard time.

• Having an inner critic is not the issue. The issue is believing what your inner critic says to you and acting on its advice. Work on getting some distance from your critic.

• Write down your self-critical thoughts as if they were coming from someone else: “you’re incompetent”, “you’re ugly”. How would you argue back if a stranger said this to you or someone you cared about?

• If you’re constantly looking for information that confirms you’re not good enough, you’ll find it. Focus your attention elsewhere on the things you’re doing well. Keep a journal and each night, write down three things you did well that day. Look at these notes whenever your critic is really loud.

• You can’t be everyone. Notice when you’re taking your own strengths for granted and focusing on what others do better than you. It’s hard to see your own skills because they’ve been with you for so long you think everyone has them. But they don’t.

• Think about the faults of someone you admire. How should they talk to themselves about these? What would that sound like for yourself?

• Be a lifelong learner. Making a mistake doesn’t confirm your worst fears about yourself. View mistakes as a learning opportunity. View yourself as someone who is always growing. Facing difficulties helps you develop the skills to bounce back and succeed next time.

Accepting your imperfections is one of the great challenges of life. Find tactics that work for you and return to them during difficult days when your critic is strong, stubborn and convincing.

https://www.beyondblue.org.au/personal-best/pillar/supporting-yourself/when-your-inner-critic-is-giving-you-a-tough-time

Jeanette Kinahan, Founder and Director of Thriving People is an awarded and highly experienced personal injury management and workplace wellbeing practitioner and advisor, an advanced and nationally accredited mediator, and conflict management coach (amongst other things).

The Changing World of Work – a Personal Insight

Yes, we have heard it a thousand times if we have heard it once, our world is constantly changing, now at a much more rapid rate than ever before.
What we once thought was secure and constant is no longer and we need to be more innovative in the way in which we see our work.
Most of us are working differently whether that be introducing work from home, changing work projects, employer etc…
From a personal perspective, this pandemic has assisted me to achieved balance in my life. It made me step back and think about what I wanted out of life, how I wanted to live my life and gave me time and space to plan and start putting my world into action.
I used to get hung up on the small things – if something….anything went wrong in my planned day; I would end up in an internal spin… you would never see if from the outside looking in but I would be in internal turmoil.
I have been through drastic personal changes over the last three years. Life events that have challenged me in ways I never thought I could handle.
For those who know me, I am workaholic and perfectionist. I always have been. I love my work. I have always been passionate and dedicated to being the best I could be at work. My work has always been the way in which I have defined who I am. During this pandemic I started thinking about what matters to me! What really gave me the pep up and fast stepped pace in my morning, what made me want to get up and achieve a day’s work and when I solidified that in my mind, I started making some changes and then started feeling like I was actually achieving my life goals.
I learnt that:
I will always strive to be the best I can be
I love empowering others to be the best they can be
I will never stop learning and I love to learn
I love to help to make a difference – systemically within organisations and with individuals
What needed to change for me is the need for balance. The need to ensure a balance between professional and personal life activities. I started to establish my personal life goals. I asked myself what actually brings me happiness and I then rejuggled my approach to life to enable me to have a fulfilling personal and professional life.
Its interesting that this pandemic is what helped me to stop to smell the roses and reconsider how I wanted to be in my future and helped me plan and start implementing some really amazing life changes:
Spending quality time with my family and friends – albeit in COVID-19 style – coffees, drinks and even dinner over zoom, team meetings, long phone discussions etc…
Investing heavily in my professional future – focusing on building a new company with my long-time friend and colleague Jeanette Kinahan – Thriving People where our focus is on bringing the joy back into work.
Dedicating time in my day for solid work activity and play time – going for a run, walking in the park and gardening.
Spending a part of every day on rewirement challenges that aim to improve myself personally.
Showing an act of kindness to another person every day – at least one!
I have always preached balance to my clients and colleagues but in reality never really focused on that for myself. I kept putting my needs on the back burner – in the “too hard basket”. What amazed me is that when my balance improved, my level of happiness elevated and I had a sense of achievement, satisfaction, and internal energy that I have never before experienced.
I don’t know if I (or others) will ever have the perfect work-life balance. For me, it’s about continuously challenging myself and focusing then refocusing on how I can achieve a greater end.
We have all heard the saying – another day another dollar – hum drum….. I never want to be there – I want to love what I do every-day. I want to be able to look back on my day and say I have achieved something good that will make some difference even it is only a small difference. I want to say that my day had purpose and influence to others around me both professionally and personally. I am sure that I am not the only person to say this but this pandemic has helped me to regroup and in some ways find myself. The lessons I have learnt is that life is not all about work, its about me as an individual, as a mum, as a friend, as a daughter, as a therapist, as a mediator, as a conflict management coach….. I can go on. We all have such a lot of hats to wear. The trick is to achieve a balance to enable us to wear our various life role hats to ensure that our overall happiness is not compromised. Life is crazy busy for many of us – we just need to know when to change hats and ensure our lives have meaning in each of life’s arenas.

At Thriving People we are setting out to capture our ‘joy in work’ stories and broadcast them so we can learn from each other – turning theory into reality. Check this out on our website www.thrivingpeople.net.au. If you’d like to know more please connect with us at Thriving People.

Carol Young, Co-Director of Thriving People has 25 + years practical experience holding various qualification as an Occupational Therapist, Health and Safety Practitioner, Nationally Accredited Mediator and Conflict Management Coach (amongst other things).

Some COVID-19 Survival Tactics….

There is so much in the way of advice regarding the need to wear personal protective equipment – eye glasses/eye goggles, face masks, aprons, booties. All this with frequent sanitising activity prior to, during and post interaction with clients. This is our new normal.
In addition to all of this we are managing:
Life uncertainties
Job insecurity
Change in family dynamics\increase family violence
Increased isolation
Increased emotional support needs etc…
In this time when we all have our own challenges in managing the social isolation and uncertainties of our new world of work and life. Given this we also need to be mindful of the support required by the staff around us. The following are simple things that takes little effort but can go along way to making someone feel better about their own situation:
Ask your staff member if they wish to talk about their concerns or if they would rather speak to someone else.
Consider that you may not be the best person to approach the situation
Choose a suitable time to speak – a time when you are not likely to be interrupted.
Listen
Ask questions that show you genuinely care
Be prepared to accept the workers reactions, mood, feelings, beliefs
Don’t pass judgement
Acknowledge the concerns raised
Assist to explore coping strategies that can be invoked
Always offer consistent emotional support and understanding
Acknowledge the workers strengths
Be aware of the cultural differences amongst workers (a useful reference is: https://www.universalclass.com/articles/business/handling-cultural-differences-in-the-workplace.htm)
As a support person in the workplace or for the workplace, be sure to invest in your own self-care. Remember to:
Recognise your own feelings and deal with these feelings separately to your interaction with the worker
Find someone that you can trust and talk to about what has happened.
When you debrief with someone about a situation ensure that you maintain confidentiality.
Eat Well
Keep regular sleep habits
Practice relaxation techniques
Be physically active
Surround yourself with supportive people
Schedule activities that you enjoy – INVEST IN YOU
Recognise that you cannot be a support to everyone – recognise you own limits.
We spend so much of our time looking after others. We all need to recognise our own needs before we can effectively help others. Investing is ourselves make us better support for our workplace, family and friends.
Keep safe out there, and enjoy every opportunity that comes your way!!.
At Thriving People we are setting out to capture our ‘joy in work’ stories and broadcast them so we can learn from each other – turning theory into reality. Check this out on our website www.thrivingpeople.net.au. If you’d like to know more please connect with us at Thriving People.
Carol Young, Co-Director of Thriving People has 25 + years practical experience holding various qualification as an Occupational Therapist, Health and Safety Practitioner, Nationally Accredited Mediator and Conflict Management Coach (amongst other things).

The Joy in Maintaining Positivity


There is so much in the way of advice regarding the need to wear personal protective equipment – eye glasses/eye goggles, face masks, aprons, booties. All this with frequent sanitising activity prior to, during and post interaction with clients. This is our new normal.

In addition to all of this we are managing:
Life uncertainties
Job insecurity
Change in family dynamics\increase family violence
Increased isolation
Increased emotional support needs etc…

In this time when we all have our own challenges in managing the social isolation and uncertainties of our new world of work and life. Given this we also need to be mindful of the support required by the staff around us. The following are simple things that takes little effort but can go along way to making someone feel better about their own situation:
Ask your staff member if they wish to talk about their concerns or if they would rather speak to someone else.
Consider that you may not be the best person to approach the situation
Choose a suitable time to speak – a time when you are not likely to be interrupted.
Listen
Ask questions that show you genuinely care
Be prepared to accept the workers reactions, mood, feelings, beliefs
Don’t pass judgement
Acknowledge the concerns raised
Assist to explore coping strategies that can be invoked
Always offer consistent emotional support and understanding
Acknowledge the workers strengths
Be aware of the cultural differences amongst workers (a useful reference is: https://www.universalclass.com/articles/business/handling-cultural-differences-in-the-workplace.htm)

As a support person in the workplace or for the workplace, be sure to invest in your own self-care. Remember to:
Recognise your own feelings and deal with these feelings separately to your interaction with the worker
Find someone that you can trust and talk to about what has happened.
When you debrief with someone about a situation ensure that you maintain confidentiality.
Eat Well
Keep regular sleep habits
Practice relaxation techniques
Be physically active
Surround yourself with supportive people
Schedule activities that you enjoy – INVEST IN YOU
Recognise that you cannot be a support to everyone – recognise you own limits.

We spend so much of our time looking after others. We all need to recognise our own needs before we can effectively help others. Investing is ourselves make us better support for our workplace, family and friends.

Keep safe out there, and enjoy every opportunity that comes your way!!.

At Thriving People we are setting out to capture our ‘joy in work’ stories and broadcast them so we can learn from each other – turning theory into reality. Check this out on our website www.thrivingpeople.net.au. If you’d like to know more please connect with us at Thriving People.

Carol Young, Co-Director of Thriving People has 25 + years practical experience holding various qualification as an Occupational Therapist, Health and Safety Practitioner, Nationally Accredited Mediator and Conflict Management Coach (amongst other things).

Choose Kindness – How to Positively Improve Your Joy in Work

Being kind – it’s part of human nature and comes naturally – right? Well, we’d like to think that it’s natural to be kind- BUT WHEN WE REALLY THINK ABOUT IT – when we feel under pressure, IT DOES TAKES EFFORT.  We might be isolated to a degree during this pandemic, but even with only a little effort we can reap huge wellbeing rewards from choosing kindness in our daily routine.

It’s a scientific fact that acts of kindness in a work environment lead to improved emotional well-being – all round. 

When we exhibit acts of kindness a hormone known as serotonin is generated in our bodies that leads to feelings of calm and at the same time, improves our self-esteem. When we feel good about ourselves and others, we are more trusting and we form stronger bonds. Our perspective is generally positive allowing us to experience more happiness and joy in work.

We often tell ourselves that our colleagues will reach out to us if they need help but we forget that their silence may be an indication that a colleague is not managing. This may relate to a work activity or be about a life event that has occurred.   Life is still going on for us all. We are still, mothers, fathers, brothers, sister, daughters, sons, grandparents, friends etc.. we still wear all of these hats and have to juggle the complicating factors that can surface in each area of our lives.

Take the opportunity to check in on your work colleagues – ask the ‘R U OK’ question and find out how they are doing, are they struggling at all, and importantly, how can you be assistance. Sometimes just being there for your colleagues is the most effective support you can provide. Being the ear to which they can sound out concerns and ideas. Remember when we are in the one work environment we can easily reach out to our colleagues and ask their opinion. It is so easy to be insulated in your home based workplace.

It’s not only about being kind to others, but also being kind to yourself. Remember we are all imperfect and share this with all humanity. Treat yourself as you would a good friend.

  • Treat and reward yourself,
  • Recognise your own achievements
  • Engage in positive self-talk  – being your own best friend

Taking an opportunity to be kind to others:

  • Reaching out to a colleague – make a time to catch up with colleagues (albeit via phone or video-conferencing)
  • Be a sounding board to a colleague in need
  • Be considerate to your colleagues needs when meeting your own
  • Help your colleagues learn new work skills
  • Look for the good in your colleagues and compliment them on a job well done!
  • Sharing your experiences with your colleagues – success or otherwise. Showing our humility reinforces that we are human and that we can all make mistakes  – most mistakes can be rectified.

I found it helpful to keep a Kindness Journal for 1 week – I established a goal of seeking to show kindness each day. We may perceive ourselves (as I had before I set myself the challenge) that we are already kind – we help others, we go out of our way…what more can we do??? But when I set myself the challenge I found that my focus on being kind naturally drew out a positive vibe, – the result was a sense of happiness in others and a more positive, happy me! A me that not only voiced her appreciation of the world around her but really meant it.  I found that showing kindness draws out kindness in others. I have found that reaching out and showing kindness to others at work/in the work environment is satisfying. Let’s savour this experience together and positively effect the culture within our respective workspaces – set yourself the same challenge if this sounds like something you feel you can gain benefit from – see what feelings it leaves YOU with.

At Thriving People we are setting out to capture our ‘joy in work’ stories and broadcast them so we can learn from each other – turning theory into reality. Check this out on our website www.thrivingpeople.net.au. If you’d like to know more please connect with us at Thriving People.

Carol Young, Co-Director of Thriving People has 25 + years practical experience holding various qualification as an Occupational Therapist, Health and Safety Practitioner, Nationally Accredited Mediator and Conflict Management Coach (amongst other things).

How to find Joy in work – at Home!

Joy in work is the feeling of great pleasure and happiness evoked by wellbeing and success at work.

Wellbeing includes both our physical and psychological health. Let’s start with the basics.

Do you roll your eyes when you hear the word ergonomics – in the work environment  – “its common sense” right – but is it?

With most of us now working from home, (aka the kitchen table)  – and looking like that’s going to be the norm for a while, let’s face it – some of our work setups at home, hastily put together for a short stint, are suboptimal at best – for the longer term.

There is a lot of information available about ergonomics for a physical set-up (Ref: https://www.worksafe.vic.gov.au/resources/officewise-guide-health-and-safety-office-handbook).  However, aside from the general ergonomic postural set up, work hardware positioning, and environmental set up, to find joy in work, we also need to give consideration to our psychological well-being.

Of equal importance is managing:

  • Fatigue – ensure that you take regular postural breaks (grab a coffee, take time out to pat your pet etc..  to ensure optimal endurance at home. It is so easy to get immersed in work that we forget about the need to take a breather, a physical and psychological break that replenishes you for your next work period.
  • Workload demands – schedule activities in your day. Setting specific time aside for work that requires concentration during which time you cannot (or prefer not to) be interrupted is important. Working from home does not mean that you have to be accessible to others every minute of the day.   There is a risk of stretching yourself too thin and suffering unnecessary symptoms of fatigue.
  • Ensure you are clear on your key deliverables – not knowing what level of work is expected of you can leave you second guessing the key performance expectations which will only leave you with a level of stress and anxiety that will impact negatively on your overall productivity.

Here’s what you can do: Take a minute to set up your environment in a way that brings you joy and happiness. Think about:

  • Make your workstation fun and individualised — bright colours, cover your monitor risers with decorative paper, Plants. Make your work space a happy space!
  • Playing your favourite music in the background when working – low level off course (and when the mood strikes, take a break, turn up the volume and practice a few moves)
  • Set up activities that you can do in your break times to get you away from your desk.
  • Go for a walk, run, start a jigsaw puzzle.
  • Explore what brings you joy in work and try and draw that into your daily work routine.
  • Make time for meeting with your colleagues to avoid social isolation. We might be working in different places but there is no necessity to go it alone. You can seek out contact via different methods – phone, videoconferencing, instant messaging – whatever works for you.
  • Set up a videoconference at one of your designated break times with colleagues to enjoy a coffee / tea or favourite tipple (after hours of course) together.
  • Avoid working in a silo – apart from the lack of learning and growth opportunities in his environment, this level of isolation leads to low mood and lowered happiness at work.

Ideally your work area should be separate to your living space. Where this cannot be arranged, a clear delineation of work time and play/home time is important.  Invest in work/life balance. Don’t allow work life to bleed into your personal life.

It is important to keep in mind that a healthy work focus is that we work to live, we don’t live to work.

At Thriving People we are setting out to capture our ‘joy in work’ stories and broadcast them so we can learn from each other – turning theory into reality. Check this out on our website www.thrivingpeople.net.au. If you’d like to know more please connect with us at Thriving People.

Carol Young, Co-Director of Thriving People has 25 + years practical experience holding various qualification as an Occupational Therapist, Health and Safety Practitioner, Nationally Accredited Mediator and Conflict Management Coach (amongst other things).

How To Find JOY In Work

The experience of ‘joy’ means different things to each of us – however there is a common underlying shared feeling of joy that we all relate to, that brings a smile to our face as we connect to joyful experiences. It’s a powerful – and transformative feeling.

Joy in work is the feeling of great pleasure and happiness evoked by well-being and success at work. It’s as simple and as complicated as that!

Focussing on joy in work sits at the heart of what we all aspire to (or should) – safe, healthy, harmonious and enjoyable (work) lives. Of course, it’s bigger and broader than our work lives but often ‘joy’ in work is a by-product of ‘fun’ experiences at work and not an intentional, deliberate and strategic focus of work. I want to change that!!

The 9 critical components of joy in work are an integral driver of our ‘inner work life’ these include; physical and psychological safety, meaning and purpose, choice and autonomy, recognition and rewards, camaraderie and teamwork, daily improvement, wellness and resilience and real-time measurement. Together they form part of a system for ensuring a joyful, engaged workforce[1].

So – joy in work, turns out to be,  way more than just a feeling. It’s a scientifically based strategy – quantifiable and measurable.

The IHI (Institute for Healthcare Improvement) in the US, (where I first learnt about the strategy of ‘joy in work’) focussing on the healthcare workforce, state that ‘The most joyful, productive, engaged staff feel both physically and psychologically safe, appreciate the meaning and purpose of their work, have some choice and control over their time, experience camaraderie with others at work, and perceive their work life to be fair and equitable.’ That’s it – right?

Joy in work has become a strategic plank to my practice. I have set out to bring the IHI framework  into my work in everything I do – working with or coaching 1:1 with individuals or leaders for whom work (or work circumstances) has become challenging – burnout, stress, conflict, bullying, mental ill health (to name a few), working with teams experiencing relationship or capability challenges and coaching and training leaders and teams to nurture ‘inner work life’ and foster joy in work.

At Thriving People our focus is on building (or rebuilding) joy in work. Our focus has evolved from over 30 years of working with individuals and teams experiencing challenge, burnout, distress, dysfunction, conflict, injury or illness – for whom work is no longer enjoyable. It can be a hard road back for some people – but not impossible.

Through ‘The Joy Project’ we are also setting out to capture our ‘joy in work’ stories and broadcast them so we can learn from each other – turning theory into reality. Check this out on our website www.thrivingpeople.net.au. If you’d like to know more please connect with us at Thriving People.

Jeanette Kinahan, Founder and Director of Thriving People is an awarded and highly experienced personal injury management and workplace wellbeing practitioner and advisor, an advanced and nationally accredited mediator, and conflict management coach (amongst other things). Yes – Jeanette is also joyful!

[1] Perlo J, Balik B, Swensen S, Kabcenell A, Landsman J, Feeley D. IHI Framework for Improving Joy in Work. IHI White Paper. Cambridge, Massachusetts: Institute for Healthcare Improvement; 2017. (Available at ihi.org)